Privacy Policy

Last updated: 4/26/2025

1. Introduction

This Privacy Policy ("Policy") describes how BotBot ("we," "us," or "our") collects, uses, stores, shares, processes, and protects personal data in connection with our website, applications, products, and services (collectively, the "Services"). This Policy applies to all users and visitors of our Services, regardless of location.

We are committed to protecting your personal data and respecting your privacy rights. This Policy is designed to comply with applicable data protection laws, including but not limited to the General Data Protection Regulation (EU) 2016/679 ("GDPR"), the Brazilian General Data Protection Law (Lei Geral de Proteção de Dados, "LGPD"), Law No. 13,709/2018, and the California Consumer Privacy Act ("CCPA") and California Privacy Rights Act ("CPRA"), as well as other applicable U.S. state privacy laws.

By accessing or using our Services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

2. Data Controller and Processor

BotBot, located at Av. Brig. Faria Lima, 1461-1485, Pinheiros, São Paulo, Brazil, is the data controller responsible for processing your personal data. For GDPR purposes, we are the data controller when processing your personal data. For LGPD purposes, we act as the "controller" (controlador) of your personal data.

For inquiries related to data protection, you may contact our Data Protection Officer (DPO) at: oi@botbot.bot.

3. Categories of Personal Data We Process

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

  • Identity and Contact Data: Name, email address, postal address, telephone number, and other contact information you provide when registering or contacting us.
  • Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our Services.
  • Usage Data: Information about how you interact with our website, products, and services, including browsing patterns, features used, time spent on pages, clicks, scrolls, and items viewed or searched for.
  • Cookie and Device Data: Information collected through cookies, web beacons, pixels, and similar technologies, including unique device identifiers.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

We do not knowingly collect or process Special Categories of Personal Data (as defined under GDPR) or Sensitive Personal Data (as defined under LGPD and CPRA), which include data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, data concerning health, sex life, or sexual orientation.

4. Technologies We Use and Their Impact

Our website and services utilize the following technologies that may collect your data:

  • Vercel Hosting and Infrastructure: We use Vercel to host our website and provide infrastructure services. Vercel may collect technical information such as IP addresses, browser types, system information, pages visited, and timestamps for security, performance optimization, and service provision purposes. Vercel's Privacy Policy
  • Vercel Analytics and Speed Insights: We use Vercel's analytics tools to collect anonymous usage data to improve our website performance and user experience. These tools collect information about page views, device information, navigation paths, and interaction patterns. Data is anonymized and aggregated where possible. Vercel Analytics Documentation
  • Google Analytics: We use Google Analytics to understand website usage patterns. Google Analytics collects information such as your IP address, browser type, operating system, the pages you view, time spent on pages, and other browsing information. We use IP anonymization where possible and have configured data retention periods in compliance with applicable laws. Google's Privacy Policy

5. Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to identify your browser or device and to collect, store, and share certain information. Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie.

We use the following types of cookies and similar technologies:

  • Strictly Necessary Cookies: Required for the basic operation of our website, enabling core functionality such as security, network management, and account access. You cannot opt out of these cookies as the website cannot function properly without them.
  • Functional Cookies: Enable us to provide enhanced functionality and personalization, such as remembering your preferences and settings. While not strictly necessary, these cookies significantly improve user experience.
  • Analytics and Performance Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously. These cookies allow us to count visits and traffic sources to measure and improve the performance of our site.
  • Targeting and Advertising Cookies: Record your visit to our website, the pages you have visited, and the links you have followed to deliver more relevant content and advertisements based on your interests. These may also be used to limit the number of times you see an advertisement.

You can control cookies through our cookie consent management tool, which allows you to accept or decline cookies when you first visit our website. You can also modify your cookie preferences at any time by clicking on the "Cookie Settings" link in the footer of our website. www.aboutcookies.org or www.allaboutcookies.org.

Please note that refusing or disabling cookies may impact your experience and the services we can offer, as certain features of our website may not function properly without cookies.

6-14. For the complete Privacy Policy, including information about Data Sharing, Retention, Your Rights, Children's Privacy, Security Measures, and more, please refer to the full document.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Data Controller: BotBot
Email: oi@botbot.bot
Postal Address: Av. Brig. Faria Lima, 1461-1485, Pinheiros, São Paulo, Brazil